6 Things You Can Do to Scale Your Business
Image Source: IHI Studies
Image Source: IHI Studies
Scaling your business does not mean devoting 50-80hrs a week, or even hustling madly to drive your business forward.
What does it really take to scale your business?
In business, the definition of “scale” is to increase revenue at a faster rate than costs. Businesses achieve this in a number of ways, from adopting new technologies to finding “gaps” in their operations that can be streamlined.
Sidenote: There is a difference between growth and scale.
Growth often refers to increasing revenue as a result of new revenue or business acquisitions. Growth also happens as a result of employing more people, expanding into new markets or office space. Growth can even result in losses as a consequence of costs increasing at a faster rate than revenue.
Scaling, on the other hand, is a result of doing things more efficiently so that your gains outpace your losses.
So with that said…
As the CEO/ Founder of your company, it is very likely you are the bottleneck.
If you want to build a business that gives you time freedom, money, and growth, then you need to remove yourself as much as possible from the day-to-day tasks.
Remove yourself from micromanaging tasks such as fulfillment.
To do this, you need to either eliminate unnecessary repetitive tasks by delegating or utilising technology to automate.
The sooner you create systems, the better your business tasks, or deliverables will flow. Here are just a few benefits of having a system in place.
I get it. Creating systems and processes is not exactly everyone’s definition of “fun”.
However it forces us to slow down and unpack those critical systems used in our business day to day so that we can get out of the weeds of doing everything ourselves.
Whilst cashflow and profits are technically different concepts, both need your focus.
For a business to be scalable, it needs funds. The sad part is not many businesses focus on keeping a healthy cash balance and maintaining a viable, profitable business model.
If you want to grow at scale, you need both.
Check your key metrics weekly, amongst the most important:
Knowing your numbers including what your margins and profits are will give you a stronger decision-making mindset. Being aware of where your cash is at will enable you to plan and better forecast to fuel your scalable business.
Your cash is fuel. Run out of cash and your business stops.
Don’t have any margin. You don’t have a business – it’s a hobby!
Sometimes what got you through your growth phase stops working as your business scales. That’s why it’s essential you update and optimise your sales and marketing strategies to not only optimise for conversion but also growth rate.
Remember what got you “here” may not be the same strategies that will get you “there”.
Simply put, here are some questions to ask yourself (and your team) to stay on top of the strategic planning process.
Remember the time when communication was so easy when the team was small?
The methods of communication that got you “here” won’t get you “there” when you’re scaling. Here are some important questions to get you thinking about what’s required:
It’s important that there’s a single source of truth for this information and everyone can see how their contribution helps to keep the business on track, in real time.
Yes, it is good to create multiple offerings for all types of possible clients. The problem though is offering them so many options that they can’t make up their mind.
Having a clear vision for the future of your business is what this comes down to.
And it’s really a balance of these three things:
This is the mindset shift that needs to happen when you level up as the CEO. It will help you focus on the 1 – 2 most valuable core offerings.
Stop having your business built around you.
Start focusing on strategy, systems, and staff (your people). Simplicity and specificity will help you hone in on the most efficient and effective means to scale.
Become the CEO that builds a scalable business.